Transform Your Kitchen Experience

GDPR Compliance Statement

Last Updated: December 2024

1. Data Controller

Promised Plate Culinary Services, located at 847 Market Street, Suite 302, San Francisco, CA 94103, United States, serves as the data controller for all personal information collected through this website.

2. Information We Collect

We collect personal information you provide directly to us, including:

• Contact information (name, email, phone number)
• Dietary preferences and restrictions
• Meal planning preferences
• Payment information (processed securely through third parties)
• Communication history and feedback

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information and consent to processing
• Contract Performance: To deliver meal planning services you've requested
• Legitimate Interests: To improve our services and customer experience

4. Your Rights Under GDPR

You have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (right to be forgotten)
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing based on legitimate interests
• Restriction: Limit how we process your data
• Withdraw Consent: Withdraw consent at any time

5. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Meal planning data is typically retained for 3 years after service termination.

6. International Transfers

Your data may be processed in the United States and other countries where our service providers operate. We implement appropriate safeguards to protect your data during international transfers.

7. Contact for Privacy Matters

For privacy-related inquiries or to exercise your rights, contact us at: [email protected] or +1 (415) 555-0193

8. Updates to This Policy

We may update this privacy policy periodically. We will notify you of material changes via email or website notification.

Last Updated: December 2024

1. Agreement to Terms

By accessing and using Promised Plate services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Promised Plate provides personalized meal planning, recipe development, and nutrition consultation services. Our services are designed for educational and informational purposes.

3. User Responsibilities

You agree to:

• Provide accurate information about dietary restrictions and health conditions
• Use our services responsibly and in accordance with these terms
• Not share your account credentials with unauthorized users
• Respect intellectual property rights in our recipes and content

4. Service Limitations

Our services are not intended to replace professional medical advice. Always consult healthcare providers for specific dietary or health concerns.

5. Payment Terms

Payment is required prior to service delivery. All fees are non-refundable except as specified in our refund policy. We reserve the right to modify pricing with 30 days notice.

6. Intellectual Property

All content, recipes, meal plans, and materials remain our intellectual property. Limited license is granted for personal, non-commercial use only.

7. Liability Limitation

Our liability is limited to the amount paid for services. We are not liable for indirect, consequential, or punitive damages arising from service use.

8. Termination

Either party may terminate services with 30 days written notice. We reserve the right to immediately terminate for violations of these terms.

9. Governing Law

These terms are governed by California law. Disputes will be resolved through binding arbitration in San Francisco, CA.

10. Contact Information

Questions about these terms should be directed to: [email protected] or +1 (415) 555-0193

Digital Millennium Copyright Act (DMCA) Policy

Effective Date: December 2024

1. Copyright Respect

Promised Plate Culinary Services respects intellectual property rights and expects users to do the same. We respond to clear notices of alleged copyright infringement.

2. DMCA Notification Process

If you believe your copyrighted work has been used without authorization, please provide our designated agent with the following information:

• Your physical or electronic signature
• Description of the copyrighted work you claim has been infringed
• Description of the infringing material and its location on our website
• Your contact information (address, telephone, email)
• Statement of good faith belief that the use is unauthorized
• Statement that the information is accurate and you're authorized to act on behalf of the copyright owner

3. Designated DMCA Agent

Copyright Agent: Legal Department
Address: 847 Market Street, Suite 302, San Francisco, CA 94103
Email: [email protected]
Phone: +1 (415) 555-0193

4. Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Description of the removed material and its former location
• Statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

We will terminate accounts of users who are repeat copyright infringers in appropriate circumstances.

6. Response Timeline

We will respond to valid DMCA notices within 24-48 hours. Content may be removed during the review process.

7. False Claims

Making false DMCA claims may result in liability for damages, attorney fees, and other costs. Only file notices for content you genuinely believe infringes your copyright.

8. Educational Use

Our recipe sharing and meal planning content may qualify for fair use protections. We consider fair use factors when evaluating takedown requests.

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General Data Protection Regulation Compliance

Compliance Officer: Data Protection Team
Last Review: December 2024

Article 13 & 14 - Information Obligation

We provide clear, transparent information about data processing at the point of collection and in our comprehensive privacy policy.

Article 17 - Right to Erasure (Right to be Forgotten)

You can request complete deletion of your personal data. We will erase data within 30 days unless legal retention requirements apply.

Article 20 - Right to Data Portability

Request your data in a structured, commonly used, machine-readable format. We provide data exports in JSON format within 48 hours.

Article 25 - Data Protection by Design and Default

Our systems implement privacy by design principles:

• Data minimization - we collect only necessary information
• Purpose limitation - data used only for stated purposes
• Storage limitation - automatic deletion of outdated data
• Encryption of sensitive data in transit and at rest

Article 32 - Security of Processing

Technical and organizational measures include:

• End-to-end encryption for all data transmissions
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee privacy training and confidentiality agreements
• Incident response procedures and breach notification protocols

Article 35 - Data Protection Impact Assessment

We conduct privacy impact assessments for all new data processing activities, especially those involving:

• Large-scale processing of dietary and health-related data
• Automated decision-making for meal recommendations
• Integration with third-party services

Cross-Border Data Transfers

When transferring data outside the EU, we use:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions for countries with equivalent protection
• Binding Corporate Rules for intra-group transfers

Exercise Your Rights

Contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (415) 555-0193
Response Time: Within 30 days of verified request

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.